ONLINE REVIEW ACCELERATION
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ONLINE REVIEW ACCELERATION
A growing number of consumers research products and companies online before making a decision about where to buy. Having business pages on social media and online platforms will allow you to reach new customers, drive traffic to your website, and increase sales.
Attract More Reviews With Review Management Services
Our review management services are focused on increasing the volume of reviews for your business, empowering you to respond quickly and accurately to each review, and ultimately boosting your overall online presence. A review management service from Encyphers will help you attract more customers, increase sales, and build a positive online reputation. Our team of expert reviewers will analyze your business’ online presence, identify areas that need improvement, and then create a customized strategy to attract new customers and drive traffic to your website.
Why should you manage reviews?
You can't stop people from posting reviews, but you can encourage them to say good things about your business. Make sure that you have a solid reputation on all review sites by responding to both positive and negative reviews.
Reviews are a form of feedback from customers that can really impact the success of your business. Positive reviews can help build trust and loyalty, while negative reviews can lead to lost revenue and upset customers. A good online reputation is an important part of your company's overall success. According to a recent survey, 90% of consumers consult online reviews before making a purchase and 49% base their buying decisions on what they read in the reviews.
Why use online review management services?
Online review management services provide a fast and simple way to identify, engage, and respond to your customers. Your ability to listen, empathize, and then reach out in a timely manner can not only help you manage your reputation in the eyes of consumers but also drive genuine customer loyalty.
Expand your unique selling points
An effective online review management strategy will help you expand your USPs and enhance your value to potential clients. One of the most influential results of professional online review management is that it expands your unique marketing points (USPs). By gaining more authentic reviews, and feedback, from your customers, you reflect the value of your business in the market.
Feedback from your customers also allows you to correct weaknesses in your services or products. If you provide HVAC services, for example, and customers cite that specialists arrive late, you can work to resolve the issue. Apart from the value of your business, another unique point of sale is your Net Promoter Score (NPS). At Encyphers, our online review management services include customer voting to generate your NPS, measuring how often customers have a recommendation from a friend or colleague.
Maximize your team's time
Make the most of your time with Encyphers, We are an experienced online review management company that partners with leading companies in industries like healthcare, hospitality, manufacturing, consumer products, and more. Maximize your team’s time with online review management services. If you are looking for a way to decrease the hours spent on monitoring reviews, Encyphers can help. Our expert account managers provide their clients with the tools at their disposal to ensure they are maximizing their time.
Enhance your SEO strategy
In today’s digital world, it is important to be online. Whether you are a brick and mortar business or an ecommerce store, people use the Internet to research, find, and compare companies. In fact, 80 percent of users start researching their product online. That’s why it’s important to establish an online presence, as well as grow it – which is why many companies invest in search engine optimization (SEO). What is SEO? It is an umbrella term for strategies that improve your ranking in natural search results.
Whenever you search for something, whether for the latest iPhone or new shipping regulations, you are given a list of paid search results and natural search results. While you can invest in paid search ads or per click (PPC), it is important to have an SEO strategy.
By earning a place on the first page of search results, you put your website first for users. That type of stop offers great value, as 75 percent of users do not go through the first page of search results. And, unlike PPC, you do not pay for that position.
That doesn’t mean PPC doesn’t give a price – it does. In fact, SEO and PPC work together in advertising. The point is, reviews can improve the SEO strategy of local businesses. Although Google relies on more than 200 standard search results, it prioritizes local search results reviews. These are results that are influenced by the user environment.
Build your social following
Social Media is a powerful tool that allows you to engage with customers, build relationships with your community, and drive sales. Harness the power of social media by developing content marketing strategies, listening to customer feedback, generating leads, driving traffic to your site, and more. We’ll show you how.
Increase sales and revenue
Online reviews are the new industry standard. With millions of consumers turning to home services review sites like Yelp, Google, and Angie’s List for information on local businesses, your business is at risk if you’re not proactively managing your online reputation.
Although, companies have seen many opportunities to increase sales and revenue with a simple addition of a review management strategy. This is because online reviews from customers can boost conversion rates by 7% for businesses on Yelp alone. Additionally, the best-in-class companies use this software to optimize their team’s time when it comes to generating quotes or pitching clients.
Improve your company services
While this aspect of our review management system was mentioned earlier, it's worth repeating because most people are interested in only knowing the most relevant information. While investing in terms of online review management can provide an invaluable insight into how your company is doing, most importantly you'll know where you're strong and where you're weak. It'll also bring up any new features which you can present to your audience who will be able to respond accordingly.
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