Gladly represents a groundbreaking Radically Personal Customer Service Platform. Diverging from traditional case-centric models, Gladly stands out by placing people at the core, facilitating a singular, lifelong customer conversation that seamlessly transitions from voice to modern messaging. Trusted by innovative consumer companies such as Warby Parker, JOANN, and TUMI, Gladly empowers businesses to provide exceptional customer experiences, transforming customer service into a strategic competitive advantage.